Strategy and Consultancy
EWA is able to offer clients specialist marketing and communication consultancy and the benefit of experience gained from over 28 years of providing bespoke customer relationship management programmes.
Whether you require short term support for a one-off campaign or are considering outsourcing key customer management functions, EWA’s team of marketing experts can help guide you through the process and provide advice on the most appropriate strategy and communications in order to ensure you achieve your goals – from simply improving campaign response rates to increasing profitability through to enhanced customer communications and engagement.
Our strategy and consultancy services include:
Communication Audits - An objective, detailed view of your business’s current customer touch-points and communications and actionable recommendations for process-led improvement.
Customer Insight – Unlocking the intelligence contained within your marketing and transactional data to design marketing communications that will deliver significant returns both in revenue and improved customer relationships.
Campaign Management – Our expert project managers will help guide you successfully through your marketing campaign and provide strategic input and advice at every stage.
eCRM – EWA has the technical experience and marketing expertise to design integrated digital campaigns, enabling you to realise the maximum return from new media opportunities.
Relationship Development – Whether it is the development of a loyalty programme or a complete customer acquisition, retention and development strategy, EWA has the specialist team and experience to deliver real results.
We take the time to understand your business and your objectives, working with you to plan campaign strategy and match our senior personnel to your requirements accordingly, ensuring you have the best possible mix of experience and guidance.
To support the initiatives we recommend, EWA provides a range of bespoke marketing support services and our flexible approach means you can outsource your marketing and communication activities to us or we can simply provide support and consultancy in key areas, allowing you to focus on your core business.
To find out how your business can benefit from EWA’s experience and consultancy, contact us on 01245 492 828 or via our contact form.
Read our Wiltshire Farm Foods case study here